Please Note: Warranty is non-transferable. Proof of original purchase receipt is required.
At Kraken RC, we engineered the X3 Chassis to be strong, durable and long lasting, However, it doesn’t mean that it is 100% bullet proof, nothing is! The Kraken RC X3 Chassis comes with a limited no questions asked warranty! We will replace your damaged X3 Chassis up to 3 times per purchaser. Please do not contact your dealer for replacement. All replacements are provided by Kraken RC ONLY. You must send us your damaged X3 Chassis, your original proof of purchase receipt and our warranty claim form below (completely filled out and signed).
Failure to provide any one of these will void your warranty. The name of purchaser and warranty claim must be under the same name. We strongly advise sending Kraken RC an emailed picture of your damaged chassis using our helpdesk system
, your proof of purchase receipt and warranty claim before shipping to us. Kraken RC is not responsible for lost shipments and will not replace the X3 Chassis if we do not receive it. Kraken RC will not incur any cost to send the X3 Chassis to us. It is the purchaser’s responsibility for shipping to Kraken RC.
Once we receive the damaged X3 Chassis, proof of purchase receipt and warranty claim form, we will ship a replacement X3 Chassis the following business day, no questions asked. Kraken RC reserves the right to final judgment regarding all warranty claims. Kraken RC reserves the right to change or modify warranty terms at any time. Please be advised that Kraken RC will only warranty a BROKEN
X2/X3 chassis, please contact our support team at help.krakenrc.com
beforehand if you have any questions.
Note: X2 Chassis carries the same warranty as aforementioned.
>> Download X3/X3 Chassis RMA Form Here