NOTICE:Please note that warranties, pricing and instructions are subject to change at the sole discretion of Kraken RC, INC.
We offer a 1 year limited warranty service to our servos. At Kraken RC’s discretion, we will either replace with a brand new servo or repair your existing ones. Please note that as of July 2018, we only offer 2 servo replacements per vehicle per calendar year. Customers must
include a copy of their purchase receipt along with the servo(s). We cannot process your servo replacement/repair without a copy of your purchase receipt. Warranty is not transferrable and all claims must be accompanied with an original copy of the purchase receipt. Please note that we do not service second hand servos from VEKTA.5s that have been resold or traded. Sending in your servo(s) does not guarantee a replacement and warranty is VOID if SPEKTRUM Radios are used as stated on our website.
Please complete this entire form and enclose it with your damaged servo along with a copy of your purchase receipt. We recommend using a shipping method that includes tracking information and retain a copy of this form for your records. For international customers, contact your local dealer for support. Customers are responsible for shipping charges and KRAKEN RC cannot be held liable for servos that are lost in the mail.
>>Download Servo Service form HERE
Warning: Kraken RC servos are incompatible with SPEKTRUM radios and may result in vehicle failure, burn out or loss of control. We highly recommend using only the following radios - Futaba 3PV, Futaba 4PL, Futaba 4PLS, 4PV, 4PX. If you want an affordable radio that works, you can use the Tactic 3TTX300. Warranty may be VOID if SPEKTRUM radio is used. Kraken RC cannot be held liable if there are damages caused by runaaways due to using SPEKTRUM radios.